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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Smith

Ashley Smith

November 11, 2024

5  out of  5
rating by Ashley Smith
"Nicole at State Farm was ahhhhhmazing!! She was verrry efficient throughout the process of getting insurance for my dad's home. She was alsp very friendly!"
We responded:
"We are lucky to have Nicole as part of our team at John Rich State Farm! We appreciate the opportunity to earn your business and look forward to continue serving your home insurance needs."
Profile photo of Tina Cook

Tina Cook

November 8, 2024

5  out of  5
rating by Tina Cook
"State Farm in Woodstock, Al is the best Insurance agency. It is a great feeling to talk to such nice people when dealing with business issues."
We responded:
"Wow Tina, we appreciate your kind words about our office and staff in Woodstock! We are lucky to have loyal customers like yourself make the choice to insure with John Rich State Farm."
Profile photo of DENISE ETHRIDGE

DENISE ETHRIDGE

November 7, 2024

5  out of  5
rating by DENISE ETHRIDGE
"I had a good experience at State Farm Insurance. Nichol was very helpful, and knew how to handle my business knowledgable quickly, and efficiently . Thank you"
We responded:
"Thank you for sharing such kind words about Nicole. We are certainly lucky to have her. We appreciate all of our McCalla customers and enjoy helping them save on their home and auto insurance."
Profile photo of Kimmy Gonzalez

Kimmy Gonzalez

November 4, 2024

4  out of  5
rating by Kimmy Gonzalez
"They have a strong commitment to customer satisfaction and success. I’ve experienced great customer service they help you if you have any questions or concerns very good customer service !"
We responded:
"Our goal is to provide the premier customer service experience in the industry and it sounds like we are succeeding. Helping our Bibb County customers with their home and auto insurance is why we are here!"
Profile photo of Kim Knight

Kim Knight

November 4, 2024

5  out of  5
rating by Kim Knight
"Nicole is always so helpful. I really appreciate her."
We responded:
"Thank you for your kind words Kim! Nicole is such an asset to the John Rich State Farm team in Woodstock."
Profile photo of Dianne Averett

Dianne Averett

October 31, 2024

5  out of  5
rating by Dianne Averett
"The people who work at the Woodstock, Alabama branch were very helpful and knowledgeable. They were always willing to take care of my questions as quickly as possible."
We responded:
"Seeing reviews like this reinforces that we are doing great things at John Rich State Farm. Thank you for taking a moment to share your experience, Diane!"
Profile photo of Jerric Fancher

Jerric Fancher

October 29, 2024

5  out of  5
rating by Jerric Fancher
"Nicole is a pleasure to deal with at this location and held my hand through the entire process! Great help for my insurance needs!!"
We responded:
"Thank you Jerric for taking a moment to share those kind words about Nicole. We are lucky to have her and are grateful for all of our Bibb County customers!"
Profile photo of S Thrasher

S Thrasher

October 28, 2024

5  out of  5
rating by S Thrasher
"Great customer service."
We responded:
"Our office does enjoy helping our customers find the right option for their auto, home and life insurance. We are thankful for our Woodstock community at John Rich State Farm!"
Profile photo of malinda george

malinda george

October 28, 2024

5  out of  5
rating by malinda george
"Had a great experience. Everything was explained well. And very nice"
We responded:
"Thanks Malinda! It is our goal to ensure that our customers have a 5 star experience at John Rich State Farm in Woodstock."
Profile photo of Crystal Burke

Crystal Burke

October 25, 2024

5  out of  5
rating by Crystal Burke
"I've been a customer for a few years now. Hands down the woodstock office has the best customer service! Mandy usually handles all my questions and needs and I'm absolutely grateful for her!"
We responded:
"Love this Crystal! So glad you took the time to share your experience with our office at John Rich State Farm. We are lucky to have Mandy as part of our team in Woodstock."
Profile photo of Jennifer Crumpton (Jenn)

Jennifer Crumpton (Jenn)

October 23, 2024

5  out of  5
rating by Jennifer Crumpton (Jenn)
"This is the best insurance and the easiest and the kindest people that that I have ever dealt with and I would suggest them for anything that you need. Mandy is awesome by the way"
We responded:
"Wow Jennifer! Thank for such kind words and we agree that Mandy is indeed awesome. Being a part of our West Blocton community is why we are here."
Profile photo of Cody Shadrick

Cody Shadrick

October 22, 2024

5  out of  5
rating by Cody Shadrick
"Great service and friendly faces"
We responded:
"We pride ourselves on our customer service at John Rich State Farm in Woodstock and we love helping our customers save money on their car insurance!"
Profile photo of Sabrina Gooden

Sabrina Gooden

October 21, 2024

5  out of  5
rating by Sabrina Gooden
"Great help, super understanding and able to explain things very well. John's super nice!"
We responded:
"Thank you for the kind words Sabrina! It is our goal to assist all of our West Blocton customers with their car insurance needs."
Profile photo of Traci Wallace

Traci Wallace

October 21, 2024

5  out of  5
rating by Traci Wallace
"The experience was pleasant. Recieved great service and was very helpful."
We responded:
"It's always great to hear from our John Rich State Farm customers about their experience in our office. Thank you for allowing us to be your choice for car insurance in West Blocton."
Profile photo of Nina Stephens

Nina Stephens

October 18, 2024

5  out of  5
rating by Nina Stephens
"They are always very helpful and friendly ."
We responded:
"We appreciate the kind words Nina! John Rich State Farm takes pride in being West Blocton's choice when it comes to insuring what's most important to our customers."
Profile photo of Caleb Fancher

Caleb Fancher

October 16, 2024

5  out of  5
rating by Caleb Fancher
"Easy to get in touch with and figure out problems!"
We responded:
"We appreciate you Caleb! Thank you for letting us take care of your car and boat insurance needs."
Profile photo of Pierce Talley

Pierce Talley

October 15, 2024

5  out of  5
rating by Pierce Talley
"Nicole was absolutely amazing. Got my home and my car done in just a short period of time so I could close on the house with no issues at all."
We responded:
"We love seeing our team members shine at John Rich State Farm! We are always happy to help our McCalla customers with their home and car insurance needs."
Profile photo of Shelli Tipping

Shelli Tipping

October 15, 2024

5  out of  5
rating by Shelli Tipping
"I had an issue with my billing, and Nicole got it fixed right away! Very pleasant and helpful. Thank you!"
We responded:
"Thanks Shelli! Nicole is always quick to jump into action when a customers need arises. "
Profile photo of J. David Blake

J. David Blake

October 15, 2024

5  out of  5
rating by J. David Blake
"Friendly emplyees and convient location."
We responded:
"Thank you for taking a moment to brag on our team at John Rich State Farm Mr. Blake! Our passion is to help the entire Woodstock community with their Home and Auto insurance needs."
Profile photo of KEITH

KEITH

October 14, 2024

5  out of  5
rating by KEITH
"Nicole at State Farm Woodstock AL, office was very helpful and done what she said.I would recommend talking with her for your insurance needs."
We responded:
"Thanks for sharing your experience, Keith. We are lucky to have Nicole as part of the John Rich State Farm team and we appreciate all of our McCalla customers!"
Profile photo of Doylen Findley

Doylen Findley

October 7, 2024

5  out of  5
rating by Doylen Findley
"Mandy has helped my family so much. She is so friendly and willing to help us with payments and and quotes when we need her. Thank you"
We responded:
"Thank you for sharing Doylen. We love having Mandy as part of the John Rich State Farm team and serving our community in Woodstock is the favorite part of our job!"
Profile photo of Douglas Draper

Douglas Draper

October 4, 2024

5  out of  5
rating by Douglas Draper
"Staff was very polite and helpful. Answered all of my questions and pointed out a few areas where I could save some money. Excellent customer service"
We responded:
"Helping our customers at John Rich State Farm is what drives us each day. Thank you Douglas for the kind words and for choosing us for your home, auto and life insurance needs."
Profile photo of Shane Whaley

Shane Whaley

October 4, 2024

5  out of  5
rating by Shane Whaley
"Best insurance company in the business y'all go by and see Mandy for all your insurance needs"
We responded:
"We are big fans of Mandy at John Rich State Farm too! We appreciate you and all of our Centreville customers for choosing us for your car insurance."
Profile photo of Cynthia Lawrence

Cynthia Lawrence

October 1, 2024

5  out of  5
rating by Cynthia Lawrence
"Very knowledgeable and courteous recommend to everyone"
We responded:
"Thank you for the kind words Cynthia! We love providing our McCalla community with their home and auto insurance at John Rich State Farm."
Profile photo of Shelby E

Shelby E

September 30, 2024

5  out of  5
rating by Shelby E
"John is very friendly, knowledgeable, and eager to keep his customers happy. He made getting car insurance a painless experience and I'm glad he became my contact with State Farm. Looking forward to many years to come with State Farm and John!"
We responded:
"We appreciate the kind words Shelby and are excited to have you as part of the John Rich State Farm family! "