Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dillon Nichols

Dillon Nichols

March 28, 2025

5  out of  5
rating by Dillon Nichols
"Nicole is an absolute professional She knew exactly what I needed when I needed it!!"
Profile photo of Jared Seagle

Jared Seagle

March 27, 2025

5  out of  5
rating by Jared Seagle
"Great customer service and friendly staff"
We responded:
"Thanks for the kind words Jared and thank you for being a loyal customer of John Rich State Farm!"
Profile photo of mckayla gibson

mckayla gibson

March 27, 2025

5  out of  5
rating by mckayla gibson
"I’ve been using State Farm for years & have been nothing but satisfied with the Woodstock office. Everyone is always very nice & eager to answer any questions I have. I speak with Nicole a lot & she always goes above & beyond to make sure all my questions & concerns, if any, are handled."
We responded:
"What a glowing review of our office McKayla! We agree that Nicole does go above and beyond for our customers here at John Rich State Farm in Woodstock!!"
Profile photo of Adam Averette

Adam Averette

March 26, 2025

5  out of  5
rating by Adam Averette
"Very helpful and cordial"
Profile photo of TiAndrea Parker

TiAndrea Parker

March 25, 2025

5  out of  5
rating by TiAndrea Parker
"Ms. Nicole has been so helpful! In the span of two months atleast, I’ve called the branch one million times. lol, she’s always been professional and very knowledgeable. I appreciate her more than she knows! Adding home insurance coverage was smooth sailing for me. 💕"
Profile photo of Dann King

Dann King

March 25, 2025

5  out of  5
rating by Dann King
"Best rates and Very kind, courteous and helpful office staff! Best insurance agency I have ever dealt with in my life! Check them first with all your insurance needs!"
Profile photo of Kaci Burns

Kaci Burns

March 25, 2025

5  out of  5
rating by Kaci Burns
"My husband and I have used State Farm for over 10 years and love our local State Farm office. John, Susan, and Nicole have always built our policies out for us depending on any life changes we are embarking on. They are friendly, knowledgeable, personable, and give us the best advice and deals based on our current situation."
Profile photo of Paul Bonzi

Paul Bonzi

March 20, 2025

5  out of  5
rating by Paul Bonzi
"Very friendly and helpful. I recommend them to anyone looking for insurance."
We responded:
"We appreciate the kind words from you Paul and thank you for being a loyal customer of John Rich State Farm in Woodstock!"
Profile photo of Crystal Humphrey

Crystal Humphrey

March 18, 2025

5  out of  5
rating by Crystal Humphrey
"Great people work here don't know the new manager yet but sure he is good."
We responded:
"Thank you for the kind words for our team here at John Rich State Farm. Stop by any time in Woodstock as I would love to meet you Crystal!"
Profile photo of Leigh gamble

Leigh gamble

March 17, 2025

5  out of  5
rating by Leigh gamble
"Excellent customer service!! Nicole was very helpful and consistent!!"
We responded:
"We appreciate your business Leigh and pride ourselves on our customer service. Thanks for sharing those kind words about Nicole in our Woodstock office."
Profile photo of Jihan Park

Jihan Park

March 17, 2025

5  out of  5
rating by Jihan Park
"Nicole is the best in the world!🌎"
We responded:
"We might be biased, Jihan, but we agree that Nicole at John Rich State Farm is indeed the best!"
Profile photo of Caleb mccool

Caleb mccool

March 17, 2025

5  out of  5
rating by Caleb mccool
"This office has always been the most informative, helpful, and efficient! I highly recommend speaking with Nicole for any of your insurance needs!"
We responded:
"Thanks Caleb! We are lucky to have Nicole at John Rich State Farm in Woodstock!!"
Profile photo of Ronny Seagle

Ronny Seagle

March 12, 2025

5  out of  5
rating by Ronny Seagle
"Very nice people and fast claim service thanks Nicole !"
We responded:
"We thank you for your 5 star review Ronny! It is our pleasure serving the Woodstock community for their home and car insurance needs."
Profile photo of William Guyton

William Guyton

March 12, 2025

5  out of  5
rating by William Guyton
"The Woodstock State Farm Insurance office is the best. Always making g sure that the customer is Satisfied . But my experience is with Nicole that work there she is the Nices and Kindest person I've every done business with and never seen before."
We responded:
"No argument from us here at John Rich State Farm. Nicole and our entire team here in Woodstock really are the best!"
Profile photo of John Huey

John Huey

January 23, 2025

5  out of  5
rating by John Huey
"Great State Farm agent! Very helpful and excellent communication. Staff are courteous and questions were answered. Very satisfied! Highly recommend this agent."
We responded:
"Thank you for the kind review and thank you for being a loyal customer of John Rich State Farm!!"
Profile photo of Cindy Holland

Cindy Holland

January 21, 2025

5  out of  5
rating by Cindy Holland
"John was very helpful in taking care of all my needs when I had a car accident. He followed up until the claim was closed. I appreciate his help."
We responded:
"We appreciate your business and the kind words Cindy! We like to think that claims time is our opportunity to shine at John Rich State Farm in Woodstock."
Profile photo of Laura Norwood

Laura Norwood

November 15, 2024

5  out of  5
rating by Laura Norwood
"I called to make my Premium payment and had the most pleasant person help me."
We responded:
"Hearing stories like this gives us so much joy here at John Rich State Farm in Woodstock. Thank you for choosing us for your insurance needs!"
Profile photo of lavern hill

lavern hill

November 14, 2024

5  out of  5
rating by lavern hill
"I love this State Farm!! They are all so wonderful in this office. Mandy always takes good care of me."
We responded:
"Thank you Mrs. Hill and we appreciate your business at John Rich State Farm in Woodstock! Mandy always takes great care of our customers."
Profile photo of Ashley Smith

Ashley Smith

November 11, 2024

5  out of  5
rating by Ashley Smith
"Nicole at State Farm was ahhhhhmazing!! She was verrry efficient throughout the process of getting insurance for my dad's home. She was alsp very friendly!"
We responded:
"We are lucky to have Nicole as part of our team at John Rich State Farm! We appreciate the opportunity to earn your business and look forward to continue serving your home insurance needs."
Profile photo of Tina Cook

Tina Cook

November 8, 2024

5  out of  5
rating by Tina Cook
"State Farm in Woodstock, Al is the best Insurance agency. It is a great feeling to talk to such nice people when dealing with business issues."
We responded:
"Wow Tina, we appreciate your kind words about our office and staff in Woodstock! We are lucky to have loyal customers like yourself make the choice to insure with John Rich State Farm."
Profile photo of DENISE ETHRIDGE

DENISE ETHRIDGE

November 7, 2024

5  out of  5
rating by DENISE ETHRIDGE
"I had a good experience at State Farm Insurance. Nichol was very helpful, and knew how to handle my business knowledgable quickly, and efficiently . Thank you"
We responded:
"Thank you for sharing such kind words about Nicole. We are certainly lucky to have her. We appreciate all of our McCalla customers and enjoy helping them save on their home and auto insurance."
Profile photo of Kimmy Gonzalez

Kimmy Gonzalez

November 4, 2024

4  out of  5
rating by Kimmy Gonzalez
"They have a strong commitment to customer satisfaction and success. I’ve experienced great customer service they help you if you have any questions or concerns very good customer service !"
We responded:
"Our goal is to provide the premier customer service experience in the industry and it sounds like we are succeeding. Helping our Bibb County customers with their home and auto insurance is why we are here!"
Profile photo of Kim Knight

Kim Knight

November 4, 2024

5  out of  5
rating by Kim Knight
"Nicole is always so helpful. I really appreciate her."
We responded:
"Thank you for your kind words Kim! Nicole is such an asset to the John Rich State Farm team in Woodstock."
Profile photo of Dianne Averett

Dianne Averett

October 31, 2024

5  out of  5
rating by Dianne Averett
"The people who work at the Woodstock, Alabama branch were very helpful and knowledgeable. They were always willing to take care of my questions as quickly as possible."
We responded:
"Seeing reviews like this reinforces that we are doing great things at John Rich State Farm. Thank you for taking a moment to share your experience, Diane!"
Profile photo of Jerric Fancher

Jerric Fancher

October 29, 2024

5  out of  5
rating by Jerric Fancher
"Nicole is a pleasure to deal with at this location and held my hand through the entire process! Great help for my insurance needs!!"
We responded:
"Thank you Jerric for taking a moment to share those kind words about Nicole. We are lucky to have her and are grateful for all of our Bibb County customers!"